Business Process Management: Theory and Applications
Business Process Management: Theory and Applications
Business Process Management (BPM) has been in
existence for decades. It uses, complements, integrates and extends
theories, methods and tools from other scientific disciplines like:
strategic management, information technology, managerial accounting,
operations management etc. During this period the main focus themes of
researchers and professionals in BPM were: business process modeling,
business process analysis, activity based costing, business process
simulation, performance measurement, workflow management, the link
between information technology and BPM for process automation etc. More
recently the focus moved to subjects like Knowledge Management,
Enterprise Resource Planning (ERP) Systems, Service Oriented
Architectures (SOAs), Process Intelligence (PI) and even Social
Networks. In this collection of papers we present a review of the work
and the outcomes achieved in the classic BPM fields as well as a deeper
insight on recent advances in BPM. We present a review of business
process modeling and analysis and we elaborate on issues like business
process quality and process performance measurement as weel as their
link to all other organizational aspects like human resources
management, strategy, information technology (being SOA, PI or ERP),
other managerial systems, job descriptions etc. We also present recent
advances to BPR tools with special focus on information technology,
workflow, business process modeling and human resources management
tools. Other chapters elaborate on the aspect of business process and
organizational costing and their relationship to business process
analysis, organizational change and reorganization. In the final
chapters we present some new approaches that use fuzzy cognitive maps
and a recently developed software tool for scenario creation and
simulation in strategic management, business process management,
performance measurement and social networking.
The audience of this book is quite wide. The first chapters can be read by professionals, academics and students who want to get some basic insight into the BPM field whereas the remaining present more elaborate and state of the art concepts methodologies and tools for an audience of a more advanced level.
Ebook format: PDFThe audience of this book is quite wide. The first chapters can be read by professionals, academics and students who want to get some basic insight into the BPM field whereas the remaining present more elaborate and state of the art concepts methodologies and tools for an audience of a more advanced level.
Ebook page: 474
File size: 8.75 MB
$67.00
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